Terms of service

TERMS AND CONDITIONS

biohackingbrittany.com

Effective Date: May 15, 2026

Last Updated: May 15, 2026

IMPORTANT: PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING ANY PRODUCT OR SERVICE. BY ACCESSING, BROWSING, OR USING THIS WEBSITE, OR BY PURCHASING ANY PRODUCT, MEMBERSHIP, PROGRAM, OR SERVICE OFFERED, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS AND CONDITIONS IN FULL. IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, YOU MUST NOT USE THIS WEBSITE OR PURCHASE ANY OFFERING.

1. Definitions and Interpretation

In these Terms and Conditions (the "Terms"), the following definitions apply:

"Company," "we," "us," or "our" refers to Biohacking Brittany Consulting Ltd., operating as Biohacking with Brittany, including biohackingbrittany.com and all associated brands, sub-brands, products, and services.
"You," "your," "User," "Customer," or "Member" refers to any individual or entity accessing the Website, registering for any Offering, or purchasing any product or service.
"Website" means biohackingbrittany.com and all subdomains, related domains, landing pages, and connected platforms operated by the Company.
"Offerings" means any and all digital products, memberships, programs, courses, masterclasses, coaching, consulting services, downloadable guides, planners, podcasts, content, retreats, events, communities, and any other paid or free product or service made available by the Company, including but not limited to The LongHer Life membership, The LongHer Life Program, The Peptide Suite curriculum, The Ebb and Flow Cycle Guide, Her Stack planner, masterclasses, 1:1 consulting, and any retreats.
"Content" means all text, images, video, audio, graphics, designs, code, frameworks, methodologies, protocols, podcast episodes, written materials, and any other materials made available through the Website or any Offering.
"Order" means any purchase, subscription, registration, or enrollment in any Offering.

2. Acceptance and Eligibility

2.1 By accessing the Website, creating an account, registering for any Offering, or completing any Order, you represent and warrant that:

You are at least 18 years of age and of legal age to form a binding contract in your jurisdiction;
You have the legal capacity and authority to enter into these Terms;
All information you provide is accurate, current, and complete;
Your use of the Website and any Offering will comply with these Terms and all applicable laws;
You are not located in a jurisdiction where access to the Website or any Offering is prohibited.

2.2 We reserve the right, in our sole and absolute discretion, to refuse service, terminate accounts, cancel Orders, remove or edit Content, or refuse access to any Offering for any reason or no reason, at any time, without notice or liability.

3. NOT MEDICAL ADVICE — CRITICAL DISCLAIMER

3.1 ALL CONTENT AND OFFERINGS ARE FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE MEDICAL ADVICE, DIAGNOSIS, TREATMENT, PRESCRIPTION, OR PROFESSIONAL HEALTH CARE OF ANY KIND.

3.2 The Company is not a licensed medical doctor, registered dietitian, pharmacist, or licensed health care provider in any jurisdiction. Any references to credentials, certifications, or specializations describe the Company's training and experience and do not constitute the practice of medicine.

3.3 Content relating to nutrition, supplements, peptides, hormones, biohacking, longevity, fertility, pregnancy, postpartum, menstrual health, sleep, exercise, or any other health-related topic is offered for general informational and educational purposes only. It is not intended to diagnose, treat, cure, mitigate, or prevent any disease, condition, or health concern.

3.4 You acknowledge and agree that:

You are solely responsible for your own health, well-being, and medical decisions;
You will consult with a qualified, licensed health care professional before beginning, modifying, or discontinuing any nutrition plan, supplement protocol, peptide protocol, exercise routine, or health practice;
Individual results vary and no specific outcome is guaranteed;
Information about products, peptides, supplements, or protocols does not constitute a recommendation, prescription, or endorsement of any specific use for you personally;
Statements regarding products or protocols have not been evaluated by Health Canada, the US Food and Drug Administration, or any other regulatory body, unless explicitly stated.

3.5 Please refer to the Medical Disclaimer for additional terms governing health-related content. The Medical Disclaimer is incorporated into these Terms by reference.

4. NO REFUNDS — ALL SALES FINAL

4.1 ALL SALES ARE FINAL. NO REFUNDS, RETURNS, EXCHANGES, CREDITS, OR CHARGEBACKS WILL BE ISSUED UNDER ANY CIRCUMSTANCES, EXCEPT WHERE REQUIRED BY APPLICABLE NON-WAIVABLE LAW.

4.2 This zero-refund policy applies to every Offering, including but not limited to:

The LongHer Life membership (monthly and annual);
The LongHer Life Program;
The Peptide Suite curriculum and all lessons within;
Masterclasses (live and recorded);
1:1 consulting, coaching calls, and Peptide Starter Calls;
Digital products including The Ebb and Flow Cycle Guide and Her Stack planner;
Retreats and live events (including deposits and full payments);
Bundles, discounted offerings, and promotional purchases;
Any add-ons, bonus offerings, or upsells.

4.3 Please refer to the Refund Policy for full terms. The Refund Policy is incorporated into these Terms by reference.

4.4 Chargebacks: You agree not to initiate any credit card chargeback, payment dispute, or reversal in connection with any Order. Any chargeback initiated in violation of these Terms shall be deemed a material breach and may result in immediate termination of your access to all Offerings, collection of the disputed amount plus reasonable administrative and legal fees, and referral to a collections agency.

4.5 Statutory rights: Nothing in this Section limits any non-waivable statutory right you may have under the Ontario Consumer Protection Act, 2002 or equivalent consumer protection legislation in your jurisdiction. Where the law requires a refund or remedy that cannot be contracted out of, the Company will provide only the minimum remedy required by that law.

5. Intellectual Property and License

5.1 All Content, materials, designs, branding, logos, trademarks, course curriculum, frameworks, protocols, written guides, podcast episodes, copy, photography, video, audio, code, and any other works made available through the Website or any Offering are the exclusive property of the Company or its licensors, and are protected by Canadian, United States, and international copyright, trademark, trade secret, and other intellectual property laws.

5.2 Upon purchase of an Offering, the Company grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Content for your own personal, non-commercial use only, strictly for the duration of your authorized access.

5.3 You shall NOT, directly or indirectly:

Copy, reproduce, download (other than as expressly permitted within the Offering), redistribute, republish, transmit, broadcast, display, sell, sublicense, or otherwise commercially exploit any Content;
Share your login credentials, account, or access to any Offering with any other person;
Record, screenshot, transcribe, or otherwise capture live calls, masterclasses, Zoom sessions, or members-only content, except where explicitly permitted in writing;
Create derivative works based on the Content;
Use the Content to train, fine-tune, or develop any artificial intelligence model, machine learning system, or competing offering;
Reverse engineer, decompile, or attempt to extract source code or proprietary methodology;
Use the Content to create, market, or deliver any competing program, course, or coaching service;
Use any Company trademark, name, likeness, or branding without prior written consent.

5.4 Any violation of this Section is a material breach. The Company may, in its sole discretion, immediately terminate your access without refund, pursue injunctive relief, and seek damages including liquidated damages, legal fees, and costs.

5.5 Testimonials, results, and likeness: By submitting any testimonial, review, photograph, video, written feedback, or content to the Company (including in any private community), you grant the Company a perpetual, worldwide, royalty-free, irrevocable, sublicensable license to use, reproduce, modify, adapt, publish, and display such content in any media for marketing, educational, and commercial purposes, with or without attribution. You waive any moral rights to the extent permitted by law.

6. User Conduct and Community Rules

6.1 You agree that, in connection with the Website, any Offering, any community (including Mighty Networks groups), and any communication with the Company, you will NOT:

Violate any applicable law, regulation, or third-party right;
Harass, threaten, defame, stalk, or abuse the Company, its team, guests, or any other Member;
Post, transmit, or share any content that is unlawful, harmful, defamatory, obscene, hateful, discriminatory, or otherwise objectionable;
Provide medical advice to other Members or hold yourself out as a licensed practitioner;
Promote, sell, or solicit any product, service, or offering to other Members without prior written consent;
Impersonate any person or misrepresent your identity or affiliation;
Upload viruses, malware, or any harmful code, or attempt to interfere with the security or functionality of the Website or any platform;
Use bots, scrapers, or any automated means to access or extract Content;
Engage in any conduct that, in the Company's sole discretion, is disruptive, inappropriate, or contrary to the spirit of the community.

6.2 The Company reserves the right, in its sole and absolute discretion, to remove any Member from any community, suspend or terminate any account, delete any user-submitted content, and refuse future service, at any time, for any reason or no reason, without notice and without refund.

7. Third-Party Products, Affiliate Links, and Brand Partnerships

7.1 The Website and Offerings may contain references, links, discount codes, or recommendations relating to third-party products, services, suppliers, brands, or platforms (including but not limited to supplement brands, peptide suppliers, wearables, lab testing providers, and software tools).

7.2 The Company may receive affiliate commissions, sponsorship fees, free products, or other consideration in connection with such third-party offerings. Material connections are disclosed in accordance with applicable advertising and competition law.

7.3 The Company makes no representations or warranties of any kind regarding any third-party product, service, or supplier. You acknowledge and agree that:

Any purchase or interaction with a third party is solely between you and that third party;
The Company is not a seller, manufacturer, importer, or distributor of any third-party product;
The Company is not responsible for the quality, safety, legality, regulatory status, sourcing, purity, efficacy, or fitness of any third-party product;
You are solely responsible for verifying the suitability, legality, and safety of any third-party product or service for your jurisdiction and personal circumstances;
Disputes, claims, refunds, returns, or grievances regarding third-party offerings must be directed to the relevant third party, and the Company has no obligation to mediate or resolve them.

8. No Warranties — Results Disclaimer

8.1 THE WEBSITE, CONTENT, AND ALL OFFERINGS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

8.2 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

8.3 No guarantee of results: Any testimonial, case study, before-and-after, statistic, anecdote, or example outcome shared by the Company reflects the individual experience of a specific person and is NOT a guarantee, promise, or representation that you will achieve the same or similar results. Individual results vary widely and depend on many factors outside the Company's control, including your starting health, genetics, compliance, environment, lifestyle, effort, and medical history.

8.4 The Company does not warrant that the Website or any Offering will be uninterrupted, secure, error-free, free of viruses, or available at any particular time or location.

9. Limitation of Liability

9.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR:

ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
ANY LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, DATA, OR ANTICIPATED SAVINGS;
ANY PERSONAL INJURY, ILLNESS, ADVERSE HEALTH OUTCOME, EMOTIONAL DISTRESS, OR DEATH ARISING FROM YOUR USE OR APPLICATION OF ANY CONTENT OR OFFERING;
ANY DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR ANY OFFERING;
ANY DAMAGES ARISING FROM ANY THIRD-PARTY PRODUCT, SERVICE, SUPPLIER, OR LINK;

WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.2 IN ANY CASE WHERE LIABILITY CANNOT BE EXCLUDED, THE TOTAL AGGREGATE LIABILITY OF THE COMPANY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS, THE WEBSITE, OR ANY OFFERING SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED CANADIAN DOLLARS (CAD $100), WHICHEVER IS LESS.

9.3 You acknowledge that the limitations in this Section are an essential element of the bargain between you and the Company, and that the Company would not provide the Offerings at the prices charged without these limitations.

10. Indemnification

10.1 You agree to indemnify, defend, and hold harmless the Company, its owners, officers, directors, employees, contractors, agents, affiliates, licensors, and successors from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, judgments, awards, settlements, fines, penalties, costs, and expenses (including reasonable legal fees on a full indemnity basis) arising out of or related to:

Your access to or use of the Website or any Offering;
Your breach or alleged breach of these Terms;
Your violation of any law, regulation, or third-party right;
Any Content you submit, post, transmit, or share;
Any health outcome, adverse event, injury, or harm arising from your use or application of any Content;
Any third-party product, supplement, peptide, or protocol you choose to use or pursue;
Any chargeback, payment dispute, or collection action initiated against the Company in connection with you.

11. Assumption of Risk and Release

11.1 BY USING THE WEBSITE OR PURCHASING ANY OFFERING, YOU EXPRESSLY ASSUME ALL RISK ASSOCIATED WITH ANY ACTION YOU TAKE BASED ON ANY CONTENT, INCLUDING BUT NOT LIMITED TO NUTRITION CHANGES, SUPPLEMENT USE, PEPTIDE USE, EXERCISE, BIOHACKING PROTOCOLS, AND ANY OTHER PRACTICE.

11.2 To the fullest extent permitted by law, you hereby release, waive, and forever discharge the Company and all related parties identified in Section 10 from any and all claims, causes of action, damages, or demands of any kind, known or unknown, arising out of or related to your use of any Content, any Offering, or any third-party product or supplier referenced by the Company.

11.3 You acknowledge that you are not relying on the Company as your health care provider, and that any decision to act on Content is made independently and after consultation with your own qualified health care professional.

12. Payment, Pricing, and Taxes

12.1 All prices are listed in the currency stated at checkout (typically United States Dollars or Canadian Dollars). Prices are subject to change at any time without notice; the price applicable to your Order is the price displayed at the time you complete checkout.

12.2 You authorize the Company and its payment processors to charge your designated payment method for the full amount of your Order, including any applicable taxes, surcharges, and recurring subscription fees.

12.3 You are responsible for providing accurate, current, and complete payment information. Failed payments may result in immediate suspension or termination of access without notice.

12.4 Discount codes, promotional offers, and bonuses are non-transferable, cannot be combined unless expressly stated, and may be revoked at any time.

12.5 You are responsible for any sales tax, value-added tax, goods and services tax, harmonized sales tax, customs duties, withholding tax, or other taxes applicable to your purchase in your jurisdiction.

12.6 Payment processing is performed by third-party processors (including Shopify Payments and Stripe). The Company does not store full payment card details. The terms and privacy policies of those processors apply to any data they collect.

13. Privacy and Data

13.1 The Company's collection, use, and disclosure of personal information is governed by our Privacy Policy, available on the Website and incorporated into these Terms by reference.

13.2 By using the Website or any Offering, you consent to such collection, use, and disclosure in accordance with the Privacy Policy.

13.3 By providing your email address or phone number, you consent to receive transactional, marketing, and educational communications from the Company. You may unsubscribe from marketing communications at any time, but transactional and account-related communications cannot be opted out of while you have an active Order or account.

14. Termination and Suspension

14.1 The Company may, in its sole and absolute discretion, suspend, restrict, or terminate your access to the Website, any account, any community, or any Offering at any time, for any reason or no reason, with or without notice.

14.2 Grounds for termination include but are not limited to: breach of these Terms; suspected fraud; chargebacks; abusive, disruptive, or harmful conduct; intellectual property violation; sharing of credentials or content; impersonation; or any conduct the Company deems contrary to the integrity of its community or brand.

14.3 Upon termination, your right to access the Offering ends immediately, and no refund of any kind will be issued. Sections relating to intellectual property, indemnification, limitation of liability, dispute resolution, and any provisions which by their nature should survive, shall survive termination.

15. Changes to Terms and Offerings

15.1 The Company reserves the right to modify, update, or replace these Terms at any time, in its sole discretion. The updated Terms will be effective upon posting to the Website, with the "Last Updated" date revised accordingly. Your continued use of the Website or any Offering after such posting constitutes your acceptance of the revised Terms.

15.2 The Company may also modify, suspend, or discontinue any Offering, feature, content, or pricing at any time, with or without notice, and shall have no liability to you or any third party for such changes.

16. Governing Law and Dispute Resolution

16.1 Governing law: These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of laws principles.

16.2 Mandatory informal resolution: Before initiating any formal dispute, you agree to first contact the Company in writing at the email address provided herein and attempt in good faith to resolve the matter informally for a period of at least sixty (60) days.

16.3 Binding arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms, the Website, any Offering, or any communication between you and the Company that is not resolved informally shall be finally resolved by binding arbitration administered under the rules of the ADR Institute of Canada (or, where you are a US-based consumer, the American Arbitration Association under its Consumer Arbitration Rules), conducted in Ontario, Canada (or by remote video at the Company's option), in the English language, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

16.4 Class action waiver: YOU AND THE COMPANY EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS OR COLLECTIVE PROCEEDING.

16.5 Jury trial waiver: TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY EACH WAIVE ANY RIGHT TO A TRIAL BY JURY.

16.6 Time limit: Any claim arising out of or related to these Terms or any Offering must be commenced within one (1) year after the cause of action accrues, after which it is permanently barred, except where a longer period is required by non-waivable applicable law.

16.7 Equitable relief: Notwithstanding the foregoing, the Company may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property, confidential information, or to enforce non-payment or non-chargeback obligations.

16.8 Exclusive jurisdiction: To the extent any dispute is permitted to proceed in court (rather than arbitration), the parties consent to the exclusive jurisdiction and venue of the courts of the Province of Ontario, located in the Judicial District of Muskoka or Toronto, and waive any objection to such venue.

17. International Users

17.1 The Website is operated from Canada. If you access the Website or purchase any Offering from outside Canada, you do so on your own initiative and are responsible for compliance with all applicable laws in your jurisdiction, including but not limited to laws relating to import, export, customs, consumer protection, taxation, supplements, peptides, and health products.

17.2 The Company makes no representation that any Offering or third-party product referenced is legal, available, or appropriate in any particular jurisdiction. You are solely responsible for determining the legality and suitability of any purchase or practice in your jurisdiction.

18. Miscellaneous

18.1 Entire agreement: These Terms, together with the Privacy Policy, Medical Disclaimer, Refund Policy, and any other policies or agreements referenced or executed in connection with a specific Offering, constitute the entire agreement between you and the Company and supersede any prior or contemporaneous agreements, communications, or representations, whether oral or written.

18.2 Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

18.3 No waiver: No failure or delay by the Company in exercising any right under these Terms shall operate as a waiver thereof. No waiver shall be effective unless in writing and signed by the Company.

18.4 Assignment: You may not assign or transfer these Terms or any rights hereunder without the prior written consent of the Company. The Company may assign these Terms without restriction.

18.5 Force majeure: The Company shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, civil unrest, government action, labor disputes, internet or platform outages, or third-party service disruptions.

18.6 No partnership: Nothing in these Terms creates any agency, partnership, joint venture, employment, or fiduciary relationship between you and the Company.

19. Acknowledgment and Consent

BY ACCESSING THE WEBSITE, CREATING AN ACCOUNT, REGISTERING FOR ANY OFFERING, OR COMPLETING ANY ORDER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING THE ZERO-REFUND POLICY, THE LIMITATION OF LIABILITY, THE ASSUMPTION OF RISK, AND THE BINDING ARBITRATION AND CLASS ACTION WAIVER.

20. Contact Information

For questions, notices, or correspondence regarding these Terms, please contact:

Biohacking Brittany Consulting Ltd.

Biohacking with Brittany

18 Woodstream Drive, Huntsville, Ontario, Canada P1H 0B7

Email: info@biohackingbrittany.com

Website: biohackingbrittany.com

END OF TERMS AND CONDITIONS